Diablo Analytical

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EZReporter

Root Element is Missing Error

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If you experience a “Root Element is Missing” error when starting EZReporter, it is most likely generated when the “ezreporter.xml” initialization file that holds the last settings has become corrupted.  However, it is also possible that your configuration file has become corrupted.

Note:  This error is now addressed automatically as of EZReporter version 4.0.11.9 or later.

Here are the troubleshooting steps to recover from this error:

First try deleting or renaming the following file:

C:\ProgramData\Diablo Analytical\EZReporter\ezreporter.xml

Note that the ProgramData folder is usually hidden by Windows, so you may have to type the path into the Windows file browser manually.

After deleting this file, restart EZReporter.

If EZReporter starts without the error and you are prompted with the New Configuration File Wizard, select any of the configuration templates and continue.

Finally try reloading your configuration file.  If you get the error again, then it is your configuration file that is corrupt, and you will need to restore from backup.  If no error occurs, then the ezreporter.xml file was corrupted, in which case you are good to go.

 

EZReporter 4.0.12.17 Released

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Diablo Analytical has released Version 4.0.12.17 of the  EZReporter Software.  This is a minor release that includes a number of enhancements to the Modbus Slave Server.  It is also recommended if one of the fixes addresses an issue you have been experiencing.  A complete list of both enhancements and fixes is provided in the release notes.

Installing this Release

If you are running version 4.0.4.1 or later, you can download and install the correct version of the software using the “Check for Updates” option of the “Help” menu.

Otherwise, simply download and run the installation program from the download page.

IMPORTANT: Make sure you download the installer that includes support for the chromatography data system you are using.

NOTE: The “web” version of the installer can be used to upgrade an existing installation even if the computer doesn’t have Internet access.

Your current version of EZReporter will be uninstalled and the new version installed automatically.  Your license status will be preserved.

Software Support/Maintenance Subscription

This is a free upgrade if your software support subscription has not expired.  You can view the status of software support in the License Status window (click “Help > License Status”).  If software support has expired then you will either need to extend your support subscription or upgrade depending on when your support subscription expired.  Contact Diablo Analytical for information on extending software support, or upgrading your license.

About Diablo EZReporter Software

The Diablo EZReporter software is a flexible, advanced, post-run data analysis and reporting solution for any instrument that can be controlled by a supported chromatography data system. The EZReporter Natural Gas Analysis and Natural Gas Liquids Editions are state-of-art solutions for natural gas analysis and natural gas liquids/extended reporting.

For more information:  Diablo EZReporter Software

Upgrading

The price to upgrade to EZReporter 4.0 from earlier versions of EZReporter and BTU Calculator will depend on 1) the number of licenses, 2) the edition you are upgrading from and upgrading to, and 3) the number of instruments you want to license.

For Additional Information:

Contact Diablo Analytical if you have any questions about EZReporter 4.0.

EZReporter 4.0.12.10 Released

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Diablo Analytical has released Version 4.0.12.10 of the  EZReporter Software.  This is a minor release that is recommended if one of the fixes addresses an issue you have been experiencing.  A complete list of fixes is provided in the release notes.

Installing this Release

If you are running version 4.0.4.1 or later, you can download and install the correct version of the software using the “Check for Updates” option of the “Help” menu.

Otherwise, simply download and run the installation program from the download page.

IMPORTANT: Make sure you download the installer that includes support for the chromatography data system you are using.

NOTE: The “web” version of the installer can be used to upgrade an existing installation even if the computer doesn’t have Internet access.

Your current version of EZReporter will be uninstalled and the new version installed automatically.  Your license status will be preserved.

Software Support/Maintenance Subscription

This is a free upgrade if your software support subscription has not expired.  You can view the status of software support in the License Status window (click “Help > License Status”).  If software support has expired then you will either need to extend your support subscription or upgrade depending on when your support subscription expired.  Contact Diablo Analytical for information on extending software support, or upgrading your license.

About Diablo EZReporter Software

The Diablo EZReporter software is a flexible, advanced, post-run data analysis and reporting solution for any instrument that can be controlled by a supported chromatography data system. The EZReporter Natural Gas Analysis and Natural Gas Liquids Editions are state-of-art solutions for natural gas analysis and natural gas liquids/extended reporting.

For more information:  Diablo EZReporter Software

Upgrading

The price to upgrade to EZReporter 4.0 from earlier versions of EZReporter and BTU Calculator will depend on 1) the number of licenses, 2) the edition you are upgrading from and upgrading to, and 3) the number of instruments you want to license.

For Additional Information:

Contact Diablo Analytical if you have any questions about EZReporter 4.0.

EZReporter 4.0.12.9 Released

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Diablo Analytical has released Version 4.0.12.9 of the  EZReporter Software.  This is release recommended if you are using either the INFICON Micro GC Fusion Connector or ABB TotalFlow PCCU7 Connector, or if one one of the enhancements or fixes applies to your application.  The significant enhancements are listed below.  A complete list of fixes and enhancements is provided in the release notes.

Enhancements

[+] [ALL] If EZReporter opens and there is no entry in ezreporter.xml for the last configuration file loaded, a prompt is displayed allowing the user to either create a new configuration file from a list of templates, or open an existing configuration file.

[+] [ALL] Enhanced the new configuration file wizard so that all configuration templates can be browsed via different categories (GPA 2172/2261, GPA 2186/2286, Refinery Gas Analysis, Standard Edition, etc.). The table displays both the template file name and a description of the template.

[+] [NGA] Added an option to the sample comparison window to round the component amounts and limits to a specified number of decimal places prior to doing the comparison.

[+] [ALL] Added new Instrument Sequence State and Instrument Run State Parameters that can be displayed in the parameter table. Currently, the only instrument that uses these parameters is the INFICON Micro GC Fusion.

Installing this Release

If you are running version 4.0.4.1 or later, you can download and install the correct version of the software using the “Check for Updates” option of the “Help” menu.

Otherwise, simply download and run the installation program from the download page.

IMPORTANT: Make sure you download the installer that includes support for the chromatography data system you are using.

NOTE: The “web” version of the installer can be used to upgrade an existing installation even if the computer doesn’t have Internet access.

Your current version of EZReporter will be uninstalled and the new version installed automatically.  Your license status will be preserved.

Software Support/Maintenance Subscription

This is a free upgrade if your software support subscription has not expired.  You can view the status of software support in the License Status window (click “Help > License Status”).  If software support has expired then you will either need to extend your support subscription or upgrade depending on when your support subscription expired.  Contact Diablo Analytical for information on extending software support, or upgrading your license.

About Diablo EZReporter Software

The Diablo EZReporter software is a flexible, advanced, post-run data analysis and reporting solution for any instrument that can be controlled by a supported chromatography data system. The EZReporter Natural Gas Analysis and Natural Gas Liquids Editions are state-of-art solutions for natural gas analysis and natural gas liquids/extended reporting.

For more information:  Diablo EZReporter Software

Upgrading

The price to upgrade to EZReporter 4.0 from earlier versions of EZReporter and BTU Calculator will depend on 1) the number of licenses, 2) the edition you are upgrading from and upgrading to, and 3) the number of instruments you want to license.

For Additional Information:

Contact Diablo Analytical if you have any questions about EZReporter 4.0.

EZReporter 4.0.12.5 Released

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Diablo Analytical has released Version 4.0.12.5 of the  EZReporter Software.  This is a minor release that is primarily recommended if you are using either the INFICON Micro GC Fusion Connector or ABB TotalFlow PCCU7 Connector.  The significant enhancements are listed below.  A complete list of fixes and enhancements is provided in the release notes.

Enhancements

[+] [ALL] Added an InstrumentStatus parameter that can be displayed in the monitored parameter table. You specify the desired instrument and can create a text alarm to notify you when the status has changed to a particular state. Using the new Reverse Comparison option you can also trigger an alarm when the status has changed to something other than a particular state (for example, trigger an alarm when the instrument status changes to something other than “Connected”).

[+] [ALL] The INFICON Micro GC Fusion Connector has been enhanced to attempt to re-connect to the GC automatically when the connection has been lost for some reason. There is a new “Connect Retries” option in the connector settings that allows you to set the number of retries that should be attempted. The retries are attempted in conjunction with “Check for Results”. So the re-connection attempts will take place at the Result Polling Interval (every 2 seconds by default). Consequently, the length of time retries will be attempted is approximately the number of retries multiplied by the result polling interval. The default number of retries is 30 (which is 1 minute with the default 2-second result polling interval). The retries are displayed in the “Status Message” column of the Fusion instrument in the instruments table ((Connect Retry [1 of 30]”).

[+] [ALL] Updated the ABB PCCU Connector manual to clarify issues associated with the PCCU installation folder location. If the installer finds PCCU7 installed, it will assign read/write permissions to the “spreadsh” folder.

Installing this Release

If you are running version 4.0.4.1 or later, you can download and install the correct version of the software using the “Check for Updates” option of the “Help” menu.

Otherwise, simply download and run the installation program from the download page.

IMPORTANT: Make sure you download the installer that includes support for the chromatography data system you are using.

NOTE: The “web” version of the installer can be used to upgrade an existing installation even if the computer doesn’t have Internet access.

Your current version of EZReporter will be uninstalled and the new version installed automatically.  Your license status will be preserved.

Software Support/Maintenance Subscription

This is a free upgrade if your software support subscription has not expired.  You can view the status of software support in the License Status window (click “Help > License Status”).  If software support has expired then you will either need to extend your support subscription or upgrade depending on when your support subscription expired.  Contact Diablo Analytical for information on extending software support, or upgrading your license.

About Diablo EZReporter Software

The Diablo EZReporter software is a flexible, advanced, post-run data analysis and reporting solution for any instrument that can be controlled by a supported chromatography data system. The EZReporter Natural Gas Analysis and Natural Gas Liquids Editions are state-of-art solutions for natural gas analysis and natural gas liquids/extended reporting.

For more information:  Diablo EZReporter Software

Upgrading

The price to upgrade to EZReporter 4.0 from earlier versions of EZReporter and BTU Calculator will depend on 1) the number of licenses, 2) the edition you are upgrading from and upgrading to, and 3) the number of instruments you want to license.

For Additional Information:

Contact Diablo Analytical if you have any questions about EZReporter 4.0.

EZReporter 4.0.12.3 Released

By

Diablo Analytical has released Version 4.0.12.3 of the  EZReporter Software.  This is a major release that includes a number of fixes and enhancements.  The significant enhancements are listed below.  A complete list of fixes and enhancements is provided in the release notes.

Enhancements

Enhancements to All Editions:

[+] [ALL] Added options to the Report Control configuration panel allowing the Sample Information, Component Results, and Summary Results to be included/excluded from the printed report.

[+] [ALL] Added a new Automatic Processing Control section to the Export Control configuration panel. These settings allow you to choose whether to export all results, export only results with no failed parameter alarms, or display a confirmation window allowing you to accept/reject/cancel export. For the “display confirmation window” option, you can choose to only have it displayed if there are failed alarms, and to require a result comment if there are failed alarms. If the confirmation window option is selected for both Export and Results Database, then it will not be shown for export unless there is additional information required that wasn’t collected by the results database window (result comment).

[+] [ALL] You can now edit the order of results displayed in the Sample Information, Component Results, and Summary Results tables. You must first check “Allow results to be re-ordered by dragging rows or columns” option in the “Report Format” section of the Report Settings and then save the configuration file. Then right-click the desired table and choose the “Change Result Order” option. Finally, left-click either the column header (component table) or result caption (sample information or summary results table) and drag it to the new desired location in the table. The custom result order is saved with the currently loaded configuration file. Make sure to disable this option in each table when you are finished by right-clicking “Change Result Order” again. This option is also automatically disabled when you restart EZReporter, process results, or load a configuration file.

[+] [ALL] The Overall Alarm Status is now set after evaluating all of the individual parameter alarms: Pass = no parameter alarms failed, Fail = at least one parameter alarm failed. This result can be included in the Sample Information table on the report, exported as a variable ({OverallAlarmStatus}), and defined as a Modbus input discrete. You can define whether a failed alarm generates a True (1) or False (0) Modbus register state.

Enhancements to the NGA and NGL Editions:

[+] [NGA] Updated the “GPA2145-16” versions of the configuration templates with the new GPA 2166-19 reproducibility formulas for CO2 and Ethane.

[+] [NGA] Updated the GPA 2261 Reproducibility limits in the Standard Components database for the GPA 2145-16 (FPS), GPA 2145-16 (SI), and GPA 2145-09 (FPS) data sources to the GPA 2261-19 formulas (only CO2 and Ethane changed from GPA 2261-13). The repeatability and reproducibility property labels in the component and standard component tables were also updated to reflect GPA 2261-19.

Enhancements to the Results Database Module:

[+] [RDB] Added a new Automatic Processing Control section to the Results Database processing configuration panel. These settings allow you to choose whether to save all results to the database, save only results with no failed parameter alarms, or display a confirmation window allowing you to accept/reject/cancel saving to the database. For the “save all results” option you can also choose to automatically set the result status to accept/reject based on the parameter alarm status (if one or more alarms have failed, reject status is set). For the “display confirmation window” option, you can choose to only have it displayed if there are failed alarms, and to require a result comment if there are failed alarms.

Enhancements to the Modbus Module:

[+] [MOD] Selected results are now defined as Modbus output coils/holding (read/write) registers. The following results are currently supported: Modbus Data Ready (the master can force a reset the Data Ready flag), Modbus Refresh Registers (forces a refresh of the EZReporter Modbus Register Table), and Sample Name, Operator, and Sample Notes (the master can set the Sample Name, etc., prior to a run and have that sample name applied to subsequent results when they are processed by EZReporter).

[+] [MOD] Modbus string registers are now supported for selected sample information/text results. The strings can either be encoded as ASCII/UTF8 characters with 2 8-bit characters packed into each INT16 register, or they can be encoded as UNICODE/UTF16 characters with 1 16-bit character per INT16 register. You set the length of the string (and thus the number of registers required) when configuring the register. If the actual length of the string result is longer than the specified string length, the string will be truncated.

[+] [MOD] Individual Modbus registers can now be setup so they will update with results from any configuration file (the default is to only update with results from the original configuration file). For Component results, Sample Information results, Calculated Results, etc. the configuration file must contain a corresponding result with the same index or ID. It is the responsibility of the user to ensure compatibility between configuration files and the Modbus register.

[+] [MOD] Parameter alarm status can now be defined as a Modbus input discrete. You can define whether a failed alarm generates a True (1) or False (0) state. The failed alarm status will be reset automatically when the next sample is processed. Alternatively, you can configure the alarm status to be reset when the Data Ready flag is reset.

Installing this Release

If you are running version 4.0.4.1 or later, you can download and install the correct version of the software using the “Check for Updates” option of the “Help” menu.

Otherwise, simply download and run the installation program from the download page.

IMPORTANT: Make sure you download the installer that includes support for the chromatography data system you are using.

NOTE: The “web” version of the installer can be used to upgrade an existing installation even if the computer doesn’t have Internet access.

Your current version of EZReporter will be uninstalled and the new version installed automatically.  Your license status will be preserved.

Software Support/Maintenance Subscription

This is a free upgrade if your software support subscription has not expired.  You can view the status of software support in the License Status window (click “Help > License Status”).  If software support has expired then you will either need to extend your support subscription or upgrade depending on when your support subscription expired.  Contact Diablo Analytical for information on extending software support, or upgrading your license.

About Diablo EZReporter Software

The Diablo EZReporter software is a flexible, advanced, post-run data analysis and reporting solution for any instrument that can be controlled by a supported chromatography data system. The EZReporter Natural Gas Analysis and Natural Gas Liquids Editions are state-of-art solutions for natural gas analysis and natural gas liquids/extended reporting.

For more information:  Diablo EZReporter Software

Upgrading

The price to upgrade to EZReporter 4.0 from earlier versions of EZReporter and BTU Calculator will depend on 1) the number of licenses, 2) the edition you are upgrading from and upgrading to, and 3) the number of instruments you want to license.

For Additional Information:

Contact Diablo Analytical if you have any questions about EZReporter 4.0.