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Product Support

Web Store Online

November 27, 2017 By Diablo Analytical

The Diablo Analytical web store is now online, allowing you to make credit card purchases of some of our products and services.  We are starting with a few key items, but our intention is to add new hardware and software products in the coming months.  Please let us know if you have any questions or comments about this new capability:

https://diabloanalytical.com/store/

Filed Under: Latest Announcements, Product Support

December 2017 Pyrolysis and GC/MS Traning Courses

September 10, 2017 By Diablo Analytical

Lecture and Lab Training on Frontier Lab Pyrolysis Products

December 12-14, 2017 in Antioch California

Join Terry Ramus, Ph.D., Roger Tank, Technical Director, and Itsuko Iwai, Research Chemist, for 3 full days of lectures and labs. You’ll learn how to quickly characterize materials, optimize parameters, perform precise quantitation, and maintain your Frontier pyrolyzer for quality results in your lab.

  • Pyrolysis Demystified
  • Hardware Overview
  • Pyrolysis GC/MS Use
  • Run real samples
  • Data review tools
  • Sample Preparation
  • Method Development
  • Materials Characterization & Unknowns Method Map
  • Routine Maintenance
  • Common Questions
  • Universal Applications
  • Advanced Techniques

GC/MS Basics

Optional Training on Monday, December 11th, 2017

Join world renowned professor, author, and mass spectrometry expert, Dr. O. David Sparkman, for an information packed day all about GC/MS. The course is optional to the Pyrolysis User’s Training Course.

  • Definition of GC/MS techniques
  • Types and components of GC/MS
  • Data acquisition requirements
  • Columns and injectors
  • MS ionization types
  • Data Analysis Introduction:
  • Classroom Lectures
  • Interpretation – nitrogen rule – fragmentation mechanisms
  • Introduction to MS databases for identification of unknowns
  • Introduction to AMDIS

Details and Registration

Pyrolysis User’s Training Course – December, 2017

Filed Under: Frontier Laboratories, Latest Announcements, Product Support

EZReporter 4.0.9.3 Released

July 7, 2017 By Diablo Analytical

Diablo Analytical has released Version 4.0.9.3 of the  EZReporter Software.  This is a minor/maintenance release.

A complete list of fixes and enhancements is provided in the release notes.

Installing this Release

If you are running version 4.0.4.1 or later, you can download and install the correct version of the software using the “Check for Updates” option of the “Help” menu.

Otherwise, simply download and run the installation program from the download page.

IMPORTANT: Make sure you download the installer that includes support for the chromatography data system you are using.

NOTE: The “web” version of the installer can be used to upgrade an existing installation even if the computer doesn’t have Internet access.

Your current version of EZReporter will be uninstalled and the new version installed automatically.  Your license status will be preserved.

About Diablo EZReporter Software

The Diablo EZReporter software is a flexible, advanced, post-run data analysis and reporting solution for any instrument that can be controlled by a supported chromatography data system. The EZReporter Natural Gas Analysis and Natural Gas Liquids Editions are state-of-art solutions for natural gas analysis and natural gas liquids/extended reporting.

For more information:  Diablo EZReporter Software

Upgrading

The price to upgrade to EZReporter 4.0 from earlier versions of EZReporter and BTU Calculator will depend on 1) the number of licenses, 2) the edition you are upgrading from and upgrading to, and 3) the number of instruments you want to license.

For Additional Information:

  • EZReporter 4.0 price list
  • EZReporter 4.0 Upgrade Guide

Contact Diablo Analytical if you have any questions about EZReporter 4.0.

Filed Under: EZReporter, Latest Announcements, Product Support

EZReporter 4.0.9.2 Released

May 8, 2017 By Diablo Analytical

Diablo Analytical has released Version 4.0.9.2 of the  EZReporter Software.  This is a minor/maintenance release.

A complete list of fixes and enhancements is provided in the release notes.

Installing this Release

If you are running version 4.0.4.1 or later, you can download and install the correct version of the software using the “Check for Updates” option of the “Help” menu.

Otherwise, simply download and run the installation program from the download page.

IMPORTANT: Make sure you download the installer that includes support for the chromatography data system you are using.

NOTE: The “web” version of the installer can be used to upgrade an existing installation even if the computer doesn’t have Internet access.

Your current version of EZReporter will be uninstalled and the new version installed automatically.  Your license status will be preserved.

About Diablo EZReporter Software

The Diablo EZReporter software is a flexible, advanced, post-run data analysis and reporting solution for any instrument that can be controlled by a supported chromatography data system. The EZReporter Natural Gas Analysis and Natural Gas Liquids Editions are state-of-art solutions for natural gas analysis and natural gas liquids/extended reporting.

For more information:  Diablo EZReporter Software

Upgrading

The price to upgrade to EZReporter 4.0 from earlier versions of EZReporter and BTU Calculator will depend on 1) the number of licenses, 2) the edition you are upgrading from and upgrading to, and 3) the number of instruments you want to license.

For Additional Information:

  • EZReporter 4.0 price list
  • EZReporter 4.0 Upgrade Guide

Contact Diablo Analytical if you have any questions about EZReporter 4.0.

Filed Under: EZReporter, Latest Announcements, Product Support

EZReporter 4.0.8.0 Released

February 24, 2017 By Diablo Analytical

Diablo Analytical has released Version 4.0.8.0 of the  EZReporter Software.  This is a major release that includes the following enhancements:

[ALL] = Applies to all modules
[STD] = Standard/base module
[NGA] = Natural Gas Analysis/Liquids Modules
[RDB] = Results Database Module
[MOD] = Modbus Module

  • [ALL] You can now specify a list of items to select from in a custom sample information field.
  • [ALL] Added the calculated component response factor as a new result (Raw Amount / Peak Area).
  • [ALL] Added provisional support for Agilent Technologies OpenLab CDS Data Analysis (2.1).
  • [NGA] The GPA 2261 repeatability and reproducibility sample comparison with a standard no longer requires the results database license.  The current sample results can be compared to the standard using the “Tools > Compare with Standard…” menu option.  An NGA or NGL license is still required.
  • [RDB] Added “Range” (max-min) to the results database sample history statistics.
  • [RDB] Added component Channel, ResponseFactor, UserTag, and UserConstant result fields to the Component table of the Results Database and updated the Results Database schema from version 4.01.00 to 4.02.00.  You will be prompted to upgrade existing databases when you start the software.
  • [RDB] Added an option to the results database find/select results window to calculate and set the start and end dates of the date filter to reflect a specified number of days, weeks, months, or years from the current date.
  • [RDB] Added options to the results database processing settings and parameter history alarms to limit the number of results recalled and used to calculate history statistics to a user-specifed number of days, weeks, months, or years from the current date.
  • [RDB] The Results Database “Report Results” window now has an option to report the average results from multiple selected (checked) results.  The non-numeric sample information is taken from the first result, while the numeric results are the average of all selected results.  If the results are average results, a warning is added to the errors & warnings table of the report, listing the results IDs of the results included in the average.

A complete list of fixes and enhancements is provided in the release notes.

BLM Onshore Regulations

We have written a manual supplement that discusses how EZReporter can be used to help comply with some of the sections of the new “BLM Onshore” regulations for gas measurement.  Here is the download link for the manual:

https://diabloanalytical.com/ezr/files/BLMOnshoreSupplement.pdf

Installing this Release

If you are running version 4.0.4.1 or later, you can download and install the correct version of the software using the “Check for Updates” option of the “Help” menu.

Otherwise, simply download and run the installation program from the download page.

IMPORTANT: Make sure you download the installer that includes support for the chromatography data system you are using.

NOTE: The “web” version of the installer can be used to upgrade an existing installation even if the computer doesn’t have Internet access.

Your current version of EZReporter will be uninstalled and the new version installed automatically.  Your license status will be preserved.

About Diablo EZReporter Software

The Diablo EZReporter software is a flexible, advanced, post-run data analysis and reporting solution for any instrument that can be controlled by a supported chromatography data system. The EZReporter Natural Gas Analysis and Natural Gas Liquids Editions are state-of-art solutions for natural gas analysis and natural gas liquids/extended reporting.

For more information:  Diablo EZReporter Software

Upgrading

The price to upgrade to EZReporter 4.0 from earlier versions of EZReporter and BTU Calculator will depend on 1) the number of licenses, 2) the edition you are upgrading from and upgrading to, and 3) the number of instruments you want to license.

For Additional Information:

  • EZReporter 4.0 price list
  • EZReporter 4.0 Upgrade Guide

Contact Diablo Analytical if you have any questions about EZReporter 4.0.

Filed Under: EZReporter, Latest Announcements, Product Support

EZReporter NGA/NGL Editions and GPA 2145-16 (Updated)

January 19, 2017 By Diablo Analytical

Updated 1/19/2016

The upgrade guides for both EZReporter 3.0 and EZReporter 4.0 have been updated to include additional instructions on how to change the pressure base and component physical constants used to calculate GPM after they have been reset to the standard values during the upgrade procedure.

Updated 12/7/2016

The GPA Midstream Association has released a new version of the GPA 2145 standard containing component physical properties used in the EZReporter NGA and NGL Edition calculations.  GPA 2145-16 will take effect in January 2017 and incorporates additional components from both GPA TP-17 and the GPSA Engineering Data Book – for a total of 203 components.

We have released new versions of EZReporter 3.0 and 4.0 that include the GPA 2145-16 physical property data source that can be used to update the physical properties in your existing Natural Gas Analysis (NGA) or Natural Gas Liquids Extended Fraction (NGL) configuration files.  EZReporter 4.0 also includes new NGA and NGL default configuration templates using the GPA 2145-16 data that can be used to create new configuration files.

Disclaimer

Diablo Analytical provides the update procedures and the physical property data sources as a courtesy to our customers.  However, it is the customer’s responsibility to ensure that the physical properties and other settings in their configuration are correct and that the results generated by the EZReporter software are correct and valid for their intended use.

Please review the License Agreement and Limited Warranty displayed at the beginning of the printed manual for Diablo’s limits on liability.

EZReporter 4.0

Please download and refer to the GPA 2145-16 Upgrade Guide for detailed instructions on how to update your existing configuration files.

You must download and install EZReporter version 4.0.7.4 or later.  If you are running of EZReporter 4.0 version 4.0.3.3 or later, you have a “Check for Updates” option under the “Help” menu.  You can use it to check for updates to the version of EZReporter you have installed, and then download and install any update that is available for your version.  You can also download the installation program from our web site at the link below.

Important: Make sure you download the version of the installer for your chromatography data system.  Contact Diablo Analytical if you have any questions about this.

https://diabloanalytical.com/products/software/ezreporter/#downloads

Note:  You can use the smaller “Web” version of the installer to upgrade an existing installation even if you don’t have an Internet connection.

This new version of EZReporter 4.0 includes a number of enhancements to help you update your configuration files with the new GPA 2145-16 data, including:

  • Alias names can be defined for standard components in each data source so that components with different names can be recognized in the configuration component table.  This is particularly useful because several of the standard component names in GPA 2145-16 were changed from their previous names in GPA 2145-09, TP-17, and the GPSA Engineering Data Book.
  • You can search for a component name or alias name in the current data source by either right clicking and selecting “Find Component…” from context menu, or by clicking “Ctrl+F” on the keyboard.
  • A report file can now be displayed after transferring physical properties from the standard data source to your configuration so you can confirm which components were updated and which were not.
  • You can validate the component physical properties/constants in the current configuration file against the standard values in the data source.  A report file is displayed showing the components that pass the validation (all constants match), the components that fail the validation (one or more constants don’t match), and components that couldn’t be found in the data source. A detailed table of the comparison is also included in the report.
  • New default configuration template files using the GPA 2145-16 physical properties have been added to the default templates folder.

EZReporter 3.0 and Earlier

If you are still using EZReporter 3.0 or earlier or the BTU Calculator software, we highly recommend that you upgrade to EZReporter 4.0 to access all of the new tools mentioned above (in addition to all of the other enhancements introduced in EZReporter 4.0).  EZReporter 3.0 was replaced by EZReporter 4.0 in 2015, and no new software development or enhancements will be made to any of these older versions.  Please contact Diablo Analytical for information on upgrade pricing.

However, as a courtesy to customers who aren’t able to upgrade to EZReporter 4.0 at this time, we have released a new version of EZReporter 3.0 that includes the GPA 2145-16 data source.  Because of the standard component name changes introduced in GPA 2145-16, the update procedure will have to be done very carefully to ensure that the standard component properties are transferred to the correct components in your configuration.  It is your responsibility to ensure the properties are transferred correctly.

Please download and refer to the EZReporter 3.0 NGA Property Update Guide for detailed instructions on how to update your existing configuration files.

You must download and install EZReporter version 3.0.4.4 to have access to the GPA 2145-16 physical property data source:

Important: Make sure you download the version of the installer for your chromatography data system. Contact Diablo Analytical if you have any questions about this.

https://diabloanalytical.com/products/software/ezreporter/previous-versions/

Filed Under: EZReporter, Latest Announcements, Product Support

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