Diablo Analytical

A Technology and Development Company

Contact Us: (925) 755-1005

INFICON Micro GC Fusion Reprocessing Error

By

This error is usually caused with older units that have a large number of data files stored in the onboard computer.  This can result in the request EZReporter sends to the Fusion to find the reprocessed samples to take too long and generate a timeout error

If you are running version 4.0.12.6 or later, then you can increase the “Data Connection Timeout” value in the connector settings:

Increase the timeout value from 8000 to 20000 milliseconds.

If you are running a version of EZReporter that is older than 4.0.12.6, then you will either need to upgrade to a newer version, or edit the Fusion Connector settings file manually as follows:

  1. Close EZReporter if it is running.
  2. Browse to the following folder:C:\ProgramData\Diablo Analytical\EZReporter\Instruments\instrument1

    Note: The “ProgramData” folder is usually hidden by Windows, but you can enter the path manually.  Alternatively, in EZReporter click, “Tools > Browse EZReporter System Folders > Program Data Folder”, and then browse to the “instruments\instrument1” folder

  3. This folder should contain the following file:EZReporter.Connectors.InficonFusionConnector.xml

    You will need to open this file in Windows Notepad to edit it.

  4. The file contents should look something like this:

    You want to change the “getfusiondatatimeout” value from “8000” (8 seconds) to a larger value – try “20000” (20 seconds) to begin with. When you edit the value, be careful not to remove any of the quotation marks, slashes, etc.

  5. Finally, save the edited file and restart EZReporter.

Archiving Micro GC Fusion Data Files

Increasing the Data Connection Timeout setting will only help to a point.  Eventually you will need to delete older data files from the Fusion.  This issue is related to the number of data files stored, not the free space that is available.  The limit appears to occur somewhere in the range of ~20,000 data files stored.  In order to restore the reprocessing functionality, you may need to delete all but ~2000-3000 data files.

If you are running EZReporter version 4.0.13.3 or later, you can use the, “Archive Micro GC Fusion data files” context menu option.  This can be helpful both to create a backup of your data files and to free up storage space.  If you are running an older version of EZReporter without this function, you will need to upgrade, which may require you to renew software support.  Please contact Diablo Analytical if you have questions about this.

To display the archive window, right-click the desired Micro GC Fusion instrument in the “Instruments” table on the EZReporter “Sample Processing” tab and then select “Archive Micro GC Fusion data files” from the popup menu.
The archive window allows you to retrieve a list of all runs and associated data files that were collected on or before a specific date.  Choose the desired date, and then click the “Retrieve” button to retrieve the list of runs from the Fusion.  The Fusion must be powered on, and the connector plugin must be connected to the instrument.  Note that depending on the number of runs in the date range you selected, it can take several minutes to retrieve the run list.  Please be patient.
Once you have retrieved the list of runs, you can select the individual runs you would like to archive by checking the corresponding “Archive” checkbox in the first column of the table.  You can click the “Select All” button to select/check all of the runs in the table.
You can also choose whether you want to backup the selected files to the local computer, and/or delete those files from the Fusion.
IMPORTANT:  If you choose to delete the data files from the Fusion without backing them up, there is no way to recover them.
Once you have selected the runs to archive, simply click the “Archive” button to begin the archive process.  The archive progress is shown in the progress bar at the bottom of the archive window.  You can cancel archiving by clicking the “Cancel” button.  However, this will not affect any of the runs that have already been archived to that point.
If you select the “Backup” option, then each data file will be downloaded from the Fusion and saved in a compressed Zip archive file in the EZReporter backup folder:
C:\Users\Public\Documents\Diablo EZReporter\Backup
The archive zip file is named:
20210302-120840-FusionRunDataArchive.zip
Where “20210302-120840” will be the actual date-time when the archive file was created.
The data files within the archive file are named:
20180603-140400-Sample Name.fusion-data
Where “20180603-140400” will be the injection date/time for that run, and “Sample Name” will be the actual sample name of that run if it was entered.